Customer engagement strategy and performance framework underpins this opportunity to drive the customer lifecycle for this iconic brand. Optimise 1:1 Personalisation & Customer Performance Iconic Australian Brand, Melbourne HQ Executive Remuneration Package This iconic and… Read More
Research suggests 40% of executives derail within the first 18 months of their appointment (Centre for Creative Leadership).
The Leadership Agenda
Ampersand Advisory’s The Leadership Agenda helps leaders align their actions and behaviours to realise customer & people value. It delivers a business focused approached to leadership creation and optimisation.
Ampersand Advisory was created out of client demand. A key challenge many organisations face is to deliver a strong return on their leadership investment. We build and deliver customer & people centric leadership advisory frameworks to ensure greater commercial return through leadership optimisation.
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This takes place within a spirit of collaboration, to help our clients’ teams work at their optimum level. The Leadership Agenda operates as a stand-alone program or in tandem with existing leadership programs.
Delivering Competitive Advantage
We operate without compromise with a customer & people mindset.
We believe the way to the customer is through leaders aligning people to the ultimate customer experience.
This is The Leadership Agenda.
Ampersand Advisory : Consulting Practice
Ampersand Advisory’s Consulting Practice delivers functional expertise to our clients across our core Practices to assist our clients two-fold;
Help reduce their Full-Time Equivalent headcount (FTE) and Fixed Term Contractor (FTC) restrictions and; Uplift capability where there are clear people and resource gaps but no FTE / FTC budget to accommodate hiring Ampersand Advisory’s Consulting Practice is the perfect solution. With our expertise in building Customer and People capability across our renowned practices, we have a range of consultants who deliver under a Statement Of Work (SOW) model ranging from Change Management, Business Transformation and Portfolio Management to Digital Consulting.
Ampersand Advisory is equipped to help you through times of headcount restrictions, to uplift short and long term capability gaps and to ensure the consistency of people quality and delivery that we are known for.
For further information or project scoping, please get in touch.