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Vanessa Mitchell writes for CMO about earning trust for your brand.
” Brands must earn consumer trust through human behaviours.” Very straight forward but on the mark as you will discover through this article. Further, Sarah King global brand domain lead of Kantar, ” Brand trust can no longer be assumed, it must be earned and consumers now required brands to prove they are trustworthy through identification, integrity and inclusion.”
Identification, Integrity and Inclusion are all important in the creation of trust. Read on here.