Customer engagement strategy and performance framework underpins this opportunity to drive the customer lifecycle for this iconic brand. Optimise 1:1 Personalisation & Customer Performance Iconic Australian Brand, Melbourne HQ Executive Remuneration Package This iconic and… Read More
Successful marketing is the ability to frame any number of positive experiences to your audience thereby clearing the way to acceptance of your proposals. Or is it?
Sergio Brodsky writes for Marketing Mag, “It’s very easy to remember the last few bad experiences we may have had at a restaurant or hotel or High Street. But we really need to make a concerted effort to remember a nice experience.”
Sergio emphasises he is not suggesting you create bad memories of your brand. When Jennifer Lawrence tripped over her dress before collecting an Oscar, her personal brand valuation already high, went through the roof. ” By elegantly smiling at a moment of total vulnerability, Lawrence moved from one of the most loved to the most loved Hollywood celebrity.”