Embrace Change

Wednesday September 6th, 2017 in In the News, Ampersand Latest

Richard Gluyas reports in Business, The Australian, on a panel discussion with NAB Chairman Ken Henry covering changes on the way in the nation’s workplaces. Andrew Thorburn, NAB Chief Executive contributes in a very open manner. Andrew, ” People will be left behind unless they are active participants and update their skills.”  At  the heart of these discussions is the need for transformational leadership as it was made clear the bank was exposed to legacy and emerging industries through it’s lending activities. Andrew, ” I think there’s going to be very significant displacement from certain industries and professions in the next five to 10 years in Australia.”

The view is if staff become passive then they will be left behind. When workers become intrenched in their roles they can become reluctant towards change. Everyone  should develop a plan for themselves when organising for the future and being aware that they will be required to accept change. Andrew Thorburn told the panel he was moved by how artificial intelligence and machine learning will change the way we do business. At the Microsoft conference he attended and which hosted a delegation of around 50 CEOs form around the world, there was an even split between these executives who felt technical disruption would be a net positive for job creation and those who saw it differently.

On the topic of job displacement Hewlett Packard CEO, Meg Whitman was blunt in her warning to the forum. ” Jobs will be lost, jobs will evolve and this revolution is going to be ageless, it’s going to be classless and it’s going to affect everyone. ” Andrew Thorburn believes communication of these types of changes requires a conversation with those involved. A common plan accompanied by a set of values and clear strategy delivered by leaders is how they should be communicated. Andrew, ” It doesn’t happen by email, it happens by conversation with people, face to face.”  At this point in time there is no negative response to the outlook and the new pathways being created. Change is underway and the marketplace appears set to support it.

Tracey Petrie

Job Search - Fresh Opportunities

Head of Business Development

(Feature Opportunity)

Leading Online Services Business Drive Strategic Sales & Account Management Drive the Customer Value Proposition A clear industry leader with a reputation for driving innovation and change across its business channels, our client presents an outstanding opportunity… Read More

Head of Marketing

(Feature Opportunity)

A unique career appointment exists for a senior marketing leader to join a growing organisation and shape change within Wealth and Capital Markets. Drive insights led marketing strategy for wealth and capital markets Inner city… Read More

Ampersand Latest

The year that was…

(Ampersand Latest)

Dear Diary, Let me start with a confession. I am not a natural writer. I am however a voracious reader, and admire people’s ability to pour their imagination onto paper and be creative and witty and keep… Read More

Ampersand International – Digital Forum

(In the News & Ampersand Latest)

Ampersand International hosted a Digital Forum with guest speaker Chaminda Ranasinghe at Melbourne’s Vue De Monde – attended by a select group of leading minds in digital and customer.  Chaminda heads up the Digital Sales… Read More

In the News

Brands Embracing Tech Have Happier Customers…

(In the News)

The search for the key to develop happier customers relentlessly continues on. In this article by CMO, Azadeh Williams writes, “World leading brands that maintain the highest level of customer experience satisfaction are more than twice… Read More

Jobs Growth And Rates – Interest Rates To Rise

(In the News)

David Rogers reports in The Australian, ” A further strengthening of Australia’s job market has backed official forecasts of faster economic growth reinforcing economists expectations that wages growth will recover enough to allow the Reserve… Read More

Your Ampersand

Through understanding & authenticity we connect people with people, people with brands, people with possibility. Our clients & candidates feel optimistic, proud & valued.

We seize the opportunity to be your brand advocates because we know leadership when we see it.

Contract Resources Register with us Client Enquiries

Our event program

Ampersand’s quarterly event series exists to provide our client and candidate network with insightful, inspiring and challenging topics relevant to leadership, business of tomorrow, innovation and entrepreneurship.

If you’re interested in attending or speaking at an Ampersand event, please get in touch with Leah Towers
on 03 9008 5101 or



Learn More